Setting Developmental Climate

  • Provides employees with opportunities for personal and professional growth, recognizing generational and multicultural differences
  • Demonstrates a "can do" attitude and models passion, energy, and enthusiasm
  • Coaches and provides support/encouragement for employees to exceed their own expectations
  • Models and manages appropriate conflict management strategies, finds common ground
  • Encourages employees to seek innovative approaches to solve problems
  • Effectively assesses the developmental stage of groups/individuals and identifies strategies for achieving goals
  • Demonstrates effective listening skills
  • Selects and develops high-quality personnel
  • Implements best practices for creating a world-class patient/family and customer experience